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Call us for all your car needs! 651-635-9890


AUTO SERVICE PROFESSIONAL

CUSTOMER SERVICE

Today's cars, light trucks, and sport-utility vehicles are high-tech marvels with digital dashboards, oxygen sensors, electronic computers, unibody construction, and more. They run better, longer, and more efficiently than models of years past.

But when it comes to repairs, some things stay the same. The following tips should help you along the way:

Do your homework before taking your vehicle in for repairs or service.

  • Read the owner's manual to learn about the vehicle's systems and components.
  • Follow the recommended service schedules.
  • Keep a log of all repairs and service.

When you think about it, you know your car better than anyone else. You drive it every day and know how it feels and sounds when everything is right. So don't ignore its warning signals.

Use all of your senses to inspect your car frequently. Check for:

  • Unusual sounds, odors, drips, leaks, smoke, warning lights, gauge readings.
  • Changes in acceleration, engine performance, gas mileage, fluid levels.
  • Worn tires, belts, hoses.
  • Problems in handling, braking, steering, vibrations.
  • Note when the problem occurs.
  • Is it constant or periodic?
  • When the vehicle is cold or after the engine has warmed up?
  • At all speeds? Only under acceleration? During braking? When shifting?
  • When did the problem first start?

Once you are at our location, communicate your findings.

  • Be prepared to describe the symptoms.
  • Carry a written list of the symptoms that you can give us.
  • Resist the temptation to suggest a specific course of repair. Just as you would with your physician, tell us where it hurts and how long it's been that way, but let the technician diagnose and recommend a remedy.

Stay involved. . . Ask questions.

  • Ask as many questions as you need. Do not be embarrassed to request lay definitions.
  • Don't rush the technician to make an on-the-spot diagnosis. You may ask to be called and apprised of the problem, course of action, and costs before work begins.
  • Before you leave, be sure you understand all shop policies regarding labor rates, guarantees, and acceptable methods of payment.
  • Leave a telephone number where you can be called.

ASSOCIATIONS

  • NAPA
  • ASE Master Technician
  • BG Products
  • Car Care Aware

Testimonials

  • Great service, fair prices. They are VERY willing to work with YOUR schedule to make it convenient for you! I?ve already been recommending them!
    -Paula R.

  • Loved the pleasant people working there and they did a quick and quality of a job on my jeep. Very trustworthy and honest.
    -Danielle R.

  • I went in for a routine oil chnage and came out over a K lighter with new brakes all around as well as wheel bearings up front. I knew the brakes were weak, but I didn?t realize how bad. So, why am I not displeased? A technician showed me the rotors and break pads. I had no brakes. Were I not to have them repaired, I would have needed to sign a document indicating I was informed and releasing the company of liability. So, I had the work done and followed the process. What I bought was not only a totally new brake system, but peace-of-mind and absolute confidence that the work was done by the absolute best technician, I must also note that I was treated with comfort and respect through the entire experience. I absolutely trust these people.
    -T.J. W.

  • These guys are the best type of mechanics you can wish for. They are honest and trustworthy. They tell you what needs fixed and do not make you get unnecessary repairs. As a woman who has gotten ripped off by many mechanics in Mpls, I can honestly recommend these guys. They do high quiality work. I am very pleased with the friendly and complete service they provide. I would recommend them to my friends and family anytime. Keep up the good work guys !
    -Wanda K.

  • Needed new shocks and struts for the wife?s car and got a same-day appointment. I had a lower estimate elsewhere prior to coming in, and Foster?s Advanced told me they?d beat it by $50 and get me in and out in one day. They delivered and were great to work with. This is the kind of place I can feel comfortable recommending to others. They deliver what they promise and don?t try to push services you don?t need.
    -Kraig & Lisa

  • I arrived a bit early and yet they still fit me into the schedule and out of there ahead of time. I always receive fast, knowledgeable and friendly service that I can afford. I recommend coming here to all of my co-workers and friends.
    -Vicki K.

  • I have had two car repairs done at Foster?s Advanced Auto Service within the last few weeks, and I have 3 very positive things to report. First of all ? they saved me money, actually saved around $800 from an estimate I had gotten from the car dealer. Second ? they are trustworthy, and keep their word. Even stuck to an original estimate when the work ended up taking longer than planned for. Third ? and very important to me, they are ?Real? people ? made me feel welcome, and comfortable right off the bat, and I really prefer dealing with real people over a ?corporation?. Yup great place to do business!
    -Franky L.

  • I needed to get new brakes and the guys at Foster?s Advanced Auto Service bent over backwards to make it happen. They gave me and my daughter a ride back home while they worked on my vehicle and offered to stay late til I could come back and pick it up. The guys were so nice and really seemed to appreciate my business. The cost was extremely reasonable compared with the price quote I received from other places. I would recommend them to my friends for sure
    -Jen A.